Rethinking Organizational Intelligence: A Strategic Capability Framework for Achieving Business Excellence

Mohamed Ibrahim Hassan Farag

doi:10.31181/msa202757

Authors

Mohamed Ibrahim Hassan Farag 1) Department of Business Administration, Military College of Management Sciences, Helwan University, Helwan, Egypt; 2) Department of Political Science, Faculty of Economics and Political Science, Cairo University, Giza, Egypt Author https://orcid.org/0009-0004-4989-9261

DOI:

https://doi.org/10.31181/msa202757

Keywords:

Organizational Intelligence, Strategic Capability, Business Excellence, Strategic Management, Decision Intelligence, Dynamic Capabilities, Organizational Learning

Abstract

The concept of Organizational Intelligence has attracted growing scholarly interest as organizations seek to enhance strategic decision-making and sustain competitive advantage in dynamic and uncertain business environments. Nevertheless, the existing literature is still conceptually fragmented and lacks an integrated approach. Organizational Intelligence has often been studied in separate fields such as organizational learning, knowledge management, business intelligence, and artificial intelligence. This paper addresses that gap by framing Organizational Intelligence as a higher-order strategic capability that combines these complementary viewpoints. This research project integrates the Resource-Based View, Dynamic Capabilities Theory, Knowledge-Based View, Organizational Learning Theory, Systems Theory, and Decision Intelligence through a conceptual research design based on an integrative literature review and theory synthesis. Using this approach, the paper builds the Organizational Intelligence Strategic Capability Framework (OISCF). The framework presents Organizational Intelligence as a multidimensional capacity comprising Strategic Intelligence, Knowledge Intelligence, Analytical Intelligence, Learning Intelligence, Adaptive Intelligence, and Collaborative Intelligence, and it links organizational antecedents with strategic capabilities and business excellence. Furthermore, this study offers a new definition of Organizational Intelligence, discusses the main principles, conceptual boundaries, antecedents of the construct, and organizational outcomes of Organizational Intelligence, and presents a set of theoretical propositions that can guide future research in this field. The study contributes to strategic management theory by integrating fragmented lines of research into a consistent model while providing managers with a practical basis for enhancing adaptability, decision quality, innovation, resilience, and long-term business excellence.

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